Questions people actually ask
Including the ones we would rather you asked before you buy than after.
Whether it will work for you
Will it actually do anything? Nothing else has.
You will know on the first day, because you will either feel the warmth or you will not. It gets warm in about half an hour and stays warm for six hours or more — that is the part we can promise. Whether warmth is what your knee has been missing, only your knee can tell you. That is what the ninety days are for.
Is this going to fix my knee?
No. Nothing you stick on your skin rebuilds a knee — not this, not anything else being sold to you. What it does is make a stiff knee warmer and easier to move for a few hours at a time.
How long before I notice something?
Warmth, about thirty minutes. Whether it earns a place in your morning routine — give it a few weeks. Most people start with three boxes for that reason.
Using it
Where exactly do I put it?
Directly below the kneecap, on clean dry skin. Placement matters more than people expect — half an inch too low and you may not feel much. If in doubt, start just under the kneecap and adjust the next day.
Can I use it anywhere other than my knee?
Yes. The shape is cut for a knee — the wide scoop sits under the kneecap, which is why it bends with the joint instead of bunching — but the warmth itself does not care where you put it. People use it on the lower back just above the waistband, over a shoulder, and on an elbow.
It is 13cm by 10cm, so for an elbow or a wrist most people trim it. It cuts cleanly with scissors and still sticks at the edges. It is the same patch either way — we are not going to sell you a separate box per joint.
How long do I leave it on?
Six to twelve hours. One patch per joint, per day. Plenty of people put one on before bed and take it off after breakfast.
Can I wear it overnight?
Yes — and it is one of the main reasons to choose a patch over a brace. A brace is the one thing you are told to take off at night, and the night is exactly when the joint goes cold and still.
Will it stay on? Everything I have tried slides off.
It is a fabric-backed patch rather than a thin sticker, and it is designed to stay put through a normal day, including under trousers and when you are warm. It comes off without tearing at your skin — hold the skin taut and peel slowly. If it does not stay on for you, that is a refund.
Will it smell? I do not want my bed smelling of it.
No. This was the most common complaint about herbal patches generally, so it is the thing we fixed first. You can sleep in it and wear it under work clothes.
Safety and ingredients
Is there wormwood in it?
Yes — wormwood is one of the warming herbal ingredients. The full ingredient list is printed on the box and shown on the product page.
Who should not use it?
Do not put it on broken, irritated or sunburnt skin, or over a rash. If you have sensitive skin or known plant allergies, try one patch on a small area first. Not for children.
Can I use it alongside what my doctor has given me?
It is not a reason to stop anything you have been asked to do. If you take medication, are pregnant or breastfeeding, or have a skin condition, check with your doctor or pharmacist first.
And if your knee is giving way, locking, or swelling suddenly, that is a conversation with your doctor rather than a patch.
Ordering
How many boxes should I start with?
Most people start with three. You will feel the warmth on day one, but six weeks is roughly how long it takes to find out whether it becomes part of your morning or just sits in a drawer.
What if it does not work for me?
Ninety days to decide. Email us and we will refund you — and you do not need to post the patches back.
Is there a subscription?
No. Nothing ships unless you order it. If we ever offer a refill plan it will be unticked by default and cancellable in one click, and we will say so plainly.
What does shipping cost?
Nothing. Shipping is free on every order — no minimum, no threshold to reach, no cheaper option that quietly takes three weeks.
When will it arrive?
Delivery windows are shown at checkout and vary by location. Every order is tracked.